Panduan Pembelian Tiket KTMB Menggunakan Laman Web KTMB

Para pengguna perkhidmatan tren KTM Berhad (KTMB) kini dapat membuat tempahan tiket perjalanan mereka dengan cara yang lebih mudah dan cepat melalui laman sesawang (web) KTMB. Tempahan melalui laman web KTMB ini boleh dibuat bagi perkhidmatan-perkhidmatan tren KTM ETS dan juga KTM Intercity.

Sebelum ini, sistem e-Ticket yang digunakan oleh pihak KTMB. Walau bagaimanapun, sistem tersebut tidak secekap sistem yang digunakan pada waktu sekarang. Selain daripada itu, para pengguna juga kerap membuat aduan berkenaan masalah yang dialami mereka sewaktu proses pembelian tiket KTMB.

Pembelian tiket KTMB menggunakan laman sesawang (website) KTMB

Sila ikuti 5 langkah mudah berikut untuk membuat pembelian tiket tren KTMB menggunakan sistem tempahan secara dalam talian (online) di laman web KTMB.

Langkah Pertama: Pendaftaran / Log Masuk

Laman Web KTMB - Butang Sign In / Sign Up
Laman Web KTMB – Butang Log In / Sign Up

Log masuk ke laman web rasmi KTMB di http://www.ktmb.com.my. Anda dapat melihat butang Log In / Sign Up pada bahagian atas laman web tersebut seperti yang dipaparkan di atas.

Sistem Tempahan Tiket KTMB - Paparan Log Masuk
Sistem Tempahan Tiket KTMB – Paparan Log Masuk

Apabila anda klik butang tersebut, anda akan dipaparkan ruangan untuk anda memasukkan nama pengguna (username) dan kata laluan (password) untuk anda log masuk ke dalam sistem tempahan tiket KTMB.

 

Langkah Kedua: Masukkan Maklumat Perjalanan Anda

Sistem Tempahan Tiket KTMB - Maklumat Perjalanan (1)
Sistem Tempahan Tiket KTMB – Maklumat Perjalanan (1)

Pilih “One way” untuk perjalanan atau “Return” untuk perjalanan ulang alik.

Pilih stesen bertolak (Origin) dan juga stesen destinasi (Destination) anda.

Pilih tarikh bertolak dan julat masa yang diinginkan.

Pilih kuantiti tiket yang diinginkan untuk penumpang dewasa dan kanak-kanak.

Sistem Tempahan Tiket KTMB - Maklumat Perjalanan (2)
Sistem Tempahan Tiket KTMB – Maklumat Perjalanan (2)

Tekan butang “Search” untuk memulakan carian tiket anda.

Jika tiket sudah habis, anda boleh memilih tarikh lain untuk perjalanan anda.

Sistem Tempahan Tiket KTMB - Pilihan Perkhidmatan tren
Sistem Tempahan Tiket KTMB – Pilihan Perkhidmatan tren

Klik pada perjalanan yang dikehendaki dan tambang akan dipaparkan untuk rujukan anda.

Tekan “Proceed” untuk meneruskan proses tempahan anda.

 

Langkah Ketiga: Masukkan Maklumat Penumpang

Sistem Tempahan Tiket KTMB - Maklumat Penumpang
Sistem Tempahan Tiket KTMB – Maklumat Penumpang

Apabila selesai memasukkan maklumat perjalanan dan kuantiti tiket yang diinginkan, sila masukkan maklumat berkenaan penumpang yang akan menaiki tren tersebut. Maklumat penumpang yang anda perlukan ialah Nama, No. Kad Pengenalan / Pasport dan Tarikh Lahir.

Sistem Tempahan Tiket KTMB - Jenis Tiket
Sistem Tempahan Tiket KTMB – Jenis Tiket

Kemudiannya, sila pilih kategori tiket anda. Kategori yang boleh dipilih termasuklah:

  • VIP
  • Ordinary Ticket: Tiket biasa
  • Senior Citizen: Wargamas
  • Government Pensioners: Pesara kerajaan
  • Disabled: Orang Kelainan Upaya (OKU)
  • 1MPC (Bomba/Polis/Tentera)
  • KTMB i-Card Student

Jika anda tidak pasti berkenaan kategori tiket anda, sila hubungi pihak KTMB atau pilih Ordinary Ticket sahaja.

 

Langkah Keempat: Memilih Tempat Duduk

Sistem Tempahan Tiket KTMB - Pemilihan Tempat Duduk
Sistem Tempahan Tiket KTMB – Pemilihan Tempat Duduk

Apabila anda selesai memasukkan nama penumpang, anda boleh membuat pilihan tempat duduk anda. Sila pilih koc dan tempat duduk yang diinginkan.

 

Langkah Kelima: Membuat Bayaran

Apabila anda selesai memilih tempat duduk untuk perjalanan anda, anda boleh membuat bayaran bagi mengesahkan pembelian tiket anda.

Sistem Tempahan Tiket KTMB - Maklumat Tambang
Sistem Tempahan Tiket KTMB – Maklumat Tambang

Kaedah bayaran: Bayaran pembelian tiket anda boleh dibuat menggunakan kad kredit (VISA dan Mastercard sahaja), direct debit daripada bank-bank terkemuka di Malaysia ataupun kad debit.

Masalah ketika bayaran: Jika anda mengalami masalah semasa proses pembayaran, anda dinasihatkan untuk membuat panggilan kepada pihak KTMB dan/atau pihak bank untuk mendapatkan bantuan lanjut.

Sistem Tempahan Tiket KTMB - Kaedah Bayaran
Sistem Tempahan Tiket KTMB – Kaedah Bayaran

Apabila anda bersetuju untuk membuat bayaran, anda akan diminta untuk membaca dokumen terma dan syarat bagi perkhidmatan tempahan tiket dan bersetuju dengan terma dan syarat yang dinyatakan.

Sistem Tempahan Tiket KTMB - Terma dan Syarat Bayaran
Sistem Tempahan Tiket KTMB – Terma dan Syarat Bayaran

Sila baca terma dan syarat berikut dan klik I Agree sekiranya anda bersetuju. Anda kemudiannya akan meneruskan sesi bayaran dengan memasukkan maklumat kad kredit / debit / akaun bank anda.

Apabila proses bayaran selesai dan kad kredit / debit / akaun bank anda dapat dicaj, tiket perjalanan akan diberikan kepada anda. Tiket tersebut boleh disemak melalui penggunaan laman web KTMB atau mobile app KTMB Mobticket anda.

Walaupun dalam kebanyakan keadaan pihak KTMB akan menerima tiket salinan lembut (softcopy) anda yang dipaparkan dalam telefon bimbit anda, kami tetap mengesyorkan anda untuk mencetak tiket anda dalam bentuk hardcopy untuk mengelakkan kesulitan sekiranya telefon mudah alih anda gagal untuk mempamerkan tiket tersebut (bateri habis, rosak dan sebagainya).

 

 

Power Outlets Onboard Kelana Jaya Line LRT Trains

Apparently, RapidKL’s Kelana Jaya LRT line also have power outlets along the train. Please note that this is a 4-coach train. We believe 2-coach trains should also have this one.

While we are not sure whether passengers can use them or not, we can assure you that it is working. One of the possible uses is to charge dead mobile phones, tablets and bring them back to life. This is definitely useful, especially if you are on your way from KLCC to Kelana Jaya, which takes really long time.

Other than RapidKL Kelana Jaya LRT, KTM Komuter’s Class 92 trains are also equipped with power outlet. For Class 92, it looks like it is more intended for passenger use due to high number of them.

We are not sure yet on availability of power outlets on the following trains:

  • RapidKL Kelana Jaya LRT 2-coach trains
  • RapidKL Monorail
  • RapidKL Ampang Line
  • KLIA Transit / Ekspres
  • KTM Class 81 (KTM Komuter)
  • KTM Class 82 (KTM Komuter)
  • KTM Class 83 (KTM Komuter)
  • KTM Class 92 (KTM Komuter)
Kelana Jaya Line LRT Power Outlet 2014-10-13 23.45.08
Kelana Jaya Line LRT Power Outlet 2014-10-13 23.45.08
Kelana Jaya Line LRT Power Outlet 2014-10-13 23.45.10
Kelana Jaya Line LRT Power Outlet 2014-10-13 23.45.10
Kelana Jaya Line LRT Power Outlet 2014-10-13 23.45.15
Kelana Jaya Line LRT Power Outlet 2014-10-13 23.45.15

aa

Touch ‘N Go Hub, KL Sentral

Touch 'N Go Hub KL Sentral 2014-09-28 17.52.28
Touch ‘N Go Hub KL Sentral 2014-09-28 17.52.28

Touch ‘N Go has an outlet in KL Sentral for customer service matters. Other than the usual card purchase and reload there, customers can report lost/stolen card and retrieve their balance back.

 

Hours of Operation

Touch 'N Go Hub Hours of Operation 2014-09-28 17.52.14
Touch ‘N Go Hub Hours of Operation 2014-09-28 17.52.14

Monday to Friday: 8:30 AM to 5:00 PM

Saturday: 8:30 AM to 1 PM

Sunday: CLOSED

February – June Transit Programs

MTA Transit Museum

BUILDING NEW YORK: A CONVERSATION WITH MICHAEL HORODNICEANU

The President of MTA Capital Construction sits down with New York Times metro reporter Michael Grynbaum to provide insights into two giant projects that are reshaping the city and the way we travel within it. The conversation will center on the extension of the 7 train to Manhattan’s west side and the new Fulton Transit Center.

 

INSIDE THE ARCHIVES: FULTON FERRY SLIP

  • Thu, Mar 6, 6:30pm – Tickets
  • New York Transit Museum

Almost 200 years ago, on May 10, 1814, Robert Fulton built the first steam ferry to run from the old ferry slip in Brooklyn to New York City. Join Archivist Carey Stumm on a virtual journey through Downtown Brooklyn’s transportation history and the development of horse car, omnibus, trolley, elevated lines, the Brooklyn Bridge, and eventually the subway lines into Brooklyn — all stemming from this local ferry slip. This program highlights photographs and archival materials from the Museum’s extensive permanent collection.

 

PLATFORM

  • Thu, Apr 10, 6:30pm – 8:30pm – Tickets
  • New York Transit Museum
  • $10/$5 Museum Members

Inspired by the intricate choreography, engineering, and impromptu interactions of your daily commute? Looking for a public forum or a unique setting to present your transit related ideas? The Transit Museum is excited to announce PLATFORM, a new series of programs created by the public for the public. To kick off this new series, selected submissions will be presented at the Transit Museum on this date. Check back soon for updates on how to submit a proposal. For all you urbanists, historians, artists, and makers – have an idea? We’ll give you a PLATFORM. Must be 21+.

 

THE JEWEL IN THE CROWN: OLD CITY HALL STATION

  • **Members Only**
  • Sun, Feb 16, 1:30pm – Tickets
  • Sun, Feb 16, 3:30pm – Tickets
  • Sat, Apr 12, 1:30pm – Tickets
  • Sat, Apr 12, 3:30pm – Tickets
  • $40 Museum Members Only

As a member of the Transit Museum you can have the rare opportunity of exploring this decommissioned subway station with its elegant chandeliers, leaded skylights, vaulted tile ceiling, and graceful curves. You will feel transported back to 1904, a time when the subway’s opening and the completion of this station marked a moment of great civic pride. Children must be 10+ to attend and accompanied by an adult at all times. To be admitted to this restricted site participants must sign a release and provide a copy of a government-issued ID.

 

HIDDEN HISTORY: SUBSTATION 22

  • Sun, Feb 23, 1pm – Tickets
  • Sun, Mar 23, 1pm – Tickets
  • $45 / $35 Museum Members

Neighbors on this stretch of Nostrand Avenue are likely unaware of the power in their midst. Originally constructed to power the extension of the IRT subway to Brooklyn, Crown Heights’ Substation No. 22 was built with both old and new power equipment to reduce construction costs.

 

Venture with us behind the industrial façade to explore electrical machinery that dates from 1899 to 1994, and the crypt-like caverns that remain. Presented in conjunction with the exhibition ElectriCity: Powering New York’s Rails. Children must be 10+ to attend and accompanied by an adult at all times. To be admitted to this restricted site participants must sign a release and provide a copy of a government-issued ID.

 

TROLLY GHOSTS: THE TERMINAL UNDER DELANCEY

  • **Members Only**
  • Thu, Feb 27, 6pm – Tickets
  • Thu, Mar 20, 6pm – Tickets
  • $55 Museum Members Only

Explore a buried relic of the streetcar era on this exclusive tour of the former Williamsburg Bridge Railway Terminal. Delancey Underground has proposed reclaiming this site as a subterranean park. Children must be 10+ to attend and accompanied by an adult at all times. To be admitted to this restricted site participants must sign a release and provide a copy of a government-issued ID.

 

Source

  1. MTA Transit Museum  – program page

KTM Intercity SCS Special Train Service

tren khas scs cuti sekolah - Image by KTM Berhad website
tren khas scs cuti sekolah – Image by KTM Berhad website

KTM Intercity has recently introduced a special train service that covers between KL Sentral and Ipoh at a competitive rate.

Users can buy the tickets at KTM Intercity counters located at KL Sentral and Ipoh Station. One-way journey will cost RM 25 for adults and RM 17 for children. There is no assigned seating for this service.

We were impressed by initiative from KTM to make the best out of what they currently have, we are disappointed with the uniavailability of onboard toilet for the coach. Journey between KL Sentral and Ipoh is not a short one. With a rough estimation of about two hours, quite a number of people would need to use the onboard toilet while they are on their journey. The availability of onboard toilet is very important to enable better customer experience.

However, we understand that this is probably the best solution that can come out from KTM Berhad’s management

KTM Berhad Logo
KTM Berhad Logo

KTM Berhad is one of the few service providers that are being compelled to use below-average rolling stocks, impose below-average train fares and numerous other limitations. We understand that i suffers from operational loss every year. Therefore, the government needs to improve this situation.

Railway industry in Malaysia as a lot of room for growth. Right now, only North-South highway is our transport backbone between northern and southern Malaysia. Therefore, by focusing more effort on improving rail services in Malaysia, we believe that the industry can prosper at a greater pace.

Touch ‘N Go

Touch ‘N Go is prepaid contactless card service offered by Touch ‘N Go Sdn. Bhd. It is based on PHILIPS’s MiFARE contactless card technology. Under normal usage, Touch ‘N Go cards are designated to last for 10 years (about 64000 transactions).

Usage

When it was first introduced, Touch N’ Go Card usage is limited to expressways users only. During this time, only those who are privileged and travel often can be seen with this card.

Transit

  1. RapidKL
  2. Ampang Line
  3. Kelana Jaya Line
  4. KL Monorail
  5. KTM Komuter

 

Highways

Touch ‘N Go can be used in all major highways in Malaysia.

 

Food

Some food outlets offer Touch ‘N Go payment system.

 

Reload

  • Selected petrol stations (Reload fee RM 0.50)
  • Selected Maybank ATMs (Reload fee: RM 0.50, minimum reload RM 50.00)
  • Selected CIMB ATMs (Reload fee: RM 0.50, minimum reload RM 50.00)
  • Touch ‘N Go Hub (KL Sentral, first floor)
  • Reload lanes at toll plazas (be alert of its operating time, usually not open during nightttime)

Touch ‘N Go Hub, KL Sentral

Touch ‘N Go Hub is a Touch ‘N Go outlet located at KL Sental (first floor). Among the services offered in this outlets are:

  • Purchase – SmartTAG, Touch ‘N Go
  • Reload – Touch ‘N Go
  • Customer service
  • Loss of card report (just fill in the form given and you will get your credit refund mailed to you)
  • General enquiries about Touch ‘N Go

Author’s Note

Source: Touch ‘N Go website, experience.

[Guide] KTM Komuter 1Malaysia Discount Card

What is KTM Komuter 1Malaysia Discount Card?

It is a discount card available for Malaysian citizens with salary of RM 3000 per month and below.

 

Where can I sign up for the card?

Online Registration: Click here for the link.

Onsite Registration: October 22nd 2012 to November 22nd 2012

  • Stesen KL Sentral
  • Stesen Kepong Sentral
  • Stesen Bangi
  • Stesen Subang Jaya
  • Stesen Sg Gadut
  • Stesen Sentul
  • Stesen Tg Malim
  • Stesen Bank Negara
  • Stesen Kajang
  • Stesen Seremban

Onsite Registration: November 2012 onwards

  • KL Sentral only

 

KTMB E-Ticket Booking Guide

Kemas kini (Update) 2018: Klik sini untuk panduan terbaru tempahan tiket KTMB secara dalam talian (online).

First and foremost, log on to KTMB e-Ticket website (https://intranet.ktmb.com.my/e-ticket/login.aspx). Then proceed with the steps below.

1. When you open KTMB E-Ticket website, you will see the above screenshot.

(Click more to see the complete guide)

Teruskan membaca “KTMB E-Ticket Booking Guide”