KTMB e-Ticket Payment via Maybank2u

KTM Berhad (KTMB) has recently enabled passengers to pay for their e-Ticket booking via online banking portal, Maybank2u.

The addition of Maybank2u as the alternative payment method (the other only available payment method is by VISA/Mastercard credit/debit card) is seen to be more secure because users will need to log on to their online banking account and providing Transaction Authorization Code (TAC) for the transaction, on top of the usual username and password combination.

There is no booking fee charged for KTMB e-Ticket booking via this payment method. I have personally tried to use the Maybank2u payment method for my KTM Intercity ticket purchase and it worked perfectly.

For those who are booking their tickets, I would recommend to use Internet Explorer as your browser to ensure maximum compatibility.

Of note, after booking, there is no need to print the KTM Intercity e-Ticket. You can simply show your e-Ticket on your phone/tablet screen to the ticket inspector.

Other than KTM Intercity, e-Ticket is also available for ETS trains.

Long-term Partial Road Closure – Jalan Changkat Bukit Bintang

According to announcement by MMC GAMUDA KVMRT (T) SDN BHD’s Twitter (@mrtunderground), some parts of Jalan Changkat Bukit Bintang will be closed from December 1st 2014 until May 30th 2015. Refer to the below image for information:

Image credit: Twitter – @mrtunderground

Power Outlets Onboard Kelana Jaya Line LRT Trains

Apparently, RapidKL’s Kelana Jaya LRT line also have power outlets along the train. Please note that this is a 4-coach train. We believe 2-coach trains should also have this one.

While we are not sure whether passengers can use them or not, we can assure you that it is working. One of the possible uses is to charge dead mobile phones, tablets and bring them back to life. This is definitely useful, especially if you are on your way from KLCC to Kelana Jaya, which takes really long time.

Other than RapidKL Kelana Jaya LRT, KTM Komuter’s Class 92 trains are also equipped with power outlet. For Class 92, it looks like it is more intended for passenger use due to high number of them.

We are not sure yet on availability of power outlets on the following trains:

RapidKL Kelana Jaya LRT 2-coach trains
RapidKL Monorail
RapidKL Ampang Line
KLIA Transit / Ekspres
KTM Class 81 (KTM Komuter)
KTM Class 82 (KTM Komuter)
KTM Class 83 (KTM Komuter)
KTM Class 92 (KTM Komuter)

Touch ‘N Go Hub, KL Sentral

Satu ketika dahulu, Touch ‘N Go mengoperasikan sebuah premis perniagaan di KL Sentral untuk menawarkan khidmat pelanggan kepada para pelanggan mereka. Antara perkhidmatan popular dalam kalangan pengguna pada ketika itu ialah tambah nilai percuma dalam kad Touch ‘N Go mereka. Selain daripada perkhidmatan tambah nilai, pengguna boleh juga menyelesaikan isu lain seperti kad hilang/dicuri dan mendapatkan kembali baki dalam kad.

Jam Operasi

Semasa mereka beroperasi di KL Sentral dahulu, jam operasinya adalah seperti berikut:

Isnin – Jumaat: 8:30 AM hingga 5:00 PM
Sabtu: 8:30 AM to 1 PM
Ahad: Tutup

Status Terkini

Kemas kini 26 Ogos 2023: Kini, Touch ‘N Go Hub ini tidak lagi beroperasi di KL Sentral. Namun begitu, para pengguna boleh ke Touch ‘N Go Hub di NU Sentral untuk mendapatkan perkhidmatan dari Touch ‘N Go.

Kelana Jaya Line LRT Power Outage: TNB-RapidKL Blame Game

September 19th 2014 – A brief power outage has occured on 1:50 PM in some stations along Kelana Jaya line, causing commuters to be stranded at the stations as the crowd begin to swell as peak travel time draws near. According to statements made by RapidKL, the route between Masjid Jamek and Gombak station was affected by the outage. Fortunately, on 4:01 PM, power has been restored, just in time before workers find their way back home.

Although Kelana Jaya Line now has been equipped with new four-coach trains, congestion during peak periods is still a norm. It is not as bad as KL Monorail though.

During power outage, shuttle buses are being provided by RapidKL. However, the signage is not clear enough, with most of the instructions only comes from twitter.

Inter-service communication was smooth as we can see some notice put up via electronic display at Imbi KL Monorail station. However, when the service backs to normal, the signage was not updated promptly. This may cause confusion to commuters.

https://twitter.com/myrapidkl/status/512874049517531137

Translation: Kelana Jaya LRT service is fully functioning again. Any inconvenience caused are deeply regretted.

The Blame Game – RapidKL says:

On 1:50 PM, RapidKL announced the delay of Kelana Jaya Line, without mentioning specific reason of service delay.

https://twitter.com/myrapidkl/status/512841124009213952

Translation: KJ Line Update: We are having technical problems. Delays in schedule are expected.

Six minutes later they announced it was due to power fault between Masjid Jamek and Gombak.

https://twitter.com/myrapidkl/status/512842594804842496

Translation: KJ Line Update: 1350 hrs We are having power supply problems. Restoration work is being carried out.

https://twitter.com/myrapidkl/status/512843018068447232

About an hour later, they said it is because of Tenaga Nasional Berhad (TNB):

https://twitter.com/myrapidkl/status/512856587573014530

Translation: KJ Line Update: 1450hrs Kelana Jaya LRT service is still disrupted due to power supply interruption by TNB.

They even made a direct mention to TNB official twitter account, probably inducing commuters to address their complaints to TNB directly.

https://twitter.com/myrapidkl/status/512862508483231745

The Blame Game – TNB says:

Lets see what TNB has to say, via its corporate communications general manager, Omar Sidek:

“TNB would like to clarify that the stalled LRT services earlier Friday was due to switchgear fault at Rapid KL’s end.”

“We deny news reports that burnt TNB cables caused disruption to the LRT services”

Conclusion

While we cannot find conclusive evidence yet on the occurence, we believe some sort of miscommunication took place. We hope that emergency response team of both agencies will be more prepared for problems like this.

New KTM Intercity Timetable, Effective August 15th 2014

We have (finally!) updated the KTM Intercity schedule, effective August 15th 2014. We know we are slightly more than a month overdue but we feel the need to announce it to our visitors.

Some services were canceled due to SPAD’s directive on certain route along East Line.

For all other services, there is time change. Please refer to our updated schedule for up-to-date information.

Click here to visit the newly-updated schedule.

Additional Information

There is no fare increase yet at this moment.

Users who book online do not need to show their physical ticket while onboard for inspection. Instead, they just need to show it on their phone screen with their ID (Malaysians: MyKad) for verification.

KTM Intercity is an inter-city passenger train service by Keretapi Tanah Melayu Berhad (KTMB). It provides passenger rail service to various parts of Peninsular Malaysia. Other than KTMB, there is only one other passenger rail service company, which is Sabah State Railway, covering rail tracks from Beaufort, Sabah to Tenom, Sabah.

Rescheduling of KTM Intercity Train Timetable: Effective August 15th 2014

KTM Berhad has rescheduled the train timetable for all KTM Intercity services. Listed below are the services affected:

No. 29: Tumpat – KL Sentral: Departure time rescheduled to 6:30 PM from Tumpat station
No. 83: Tumpat – Gua Musang: Departure time rescheduled to 2:30 PM from Tumpat
No. 84: Gua Musang – Tumpat: Departure time rescheduled to 6:00 PM from Gua Musang
No. 81: Tumpat – Kuala Lipis: The route changed from Tumpat to Gua Musang only
No. 82: Kuala Lipis – Tumpat: The route changed from Gua Musang to Tumpat only
No. 85: Tumpat – Kuala Lipis: TERMINATED
No. 86: Kuala Lipis – Tumpat: TERMINATED
No. 91: Tumpat – Woodlands: ROUTE CHANGE from Gemas to Woodlands only. NUMBER CHANGE from 91 to 61
No. 92: Woodlands – Tumpat: ROUTE CHANGE from Woodlands to Gemas only, NUMBER CHANGE from 91 to 62.

The change is due to partial closure of the route Gemas – Gua Musang as enforced by Land Public Transport Commission (SPAD) starting from July 12th 2014. Please contact KTMB for further inquiries.

Source: KTMB Media Release

[KTMB Announcement] e-Ticket System Interruption

This announcement is taken from KTMB Official website:

Dear our valued customer,
We are sorry to inform that e-ticketing system is currently experiencing some difficulties for payment via Maybank2u.Technical expertise are in the midst of restoring the service.
For further information or ticket reservation, please contact;
1. Email : [email protected].
2. Telephone : 1-300-88-5862 ( 7.00 am – 10.00 pm)
We apologize on the inconvenience caused and thanking you for understanding and patience.
Customer Relation Unit, KTM Intercity

Source: KTMB Website

[KTM Berhad Announcement] ETS Ticket Purchase at KTM Intercity Counters

ETS Tickets Advertisement - Picture from KTM Berhad Official Website — ETS Tickets Advertisement – Picture from KTM Berhad Official Website

We believe some of ETS users have been waiting for this announcement. KTM ETS tickets are now sold in every ticket counter that offers KTM Intercity tickets.

50% Discount with Kad Diskaun Siswa 1Malaysia (KADS1M)

Firefly Logo

Upon our checkup on Firefly website, we found a good deal for students to take advantage of ticket discount on Firefly!

Please note that the discount only applies to flight fare. Taxes, surcharges and fees are excluded and their costs must be borne by KADS1M holders.

Since this is a 1Malaysia initiative, it is a new effort by the government and very prone to changes and abolishment in the future.

Please visit Firefly website for more information and changes in the future (if there is any).

Although Firefly uses smaller aircrafts, it allows you to have up to 20 kg of baggage allowance, apart from compliementary snacks and drinks onboard. We find it to be very convenient to customers. However, if you opt for no-frills carrier, then we think AirAsia should be your choice of airline.

Here is more information about the announcement:

All 1Malaysia Student Discount cardholders (KADS1M) will receive 50 percent discount on Y class fare on Firefly domestic flights; airport taxes, surcharges and levies are to borne by KADS1M cardholders.
This special promo is valid until 5 February 2014*.
Here’s how to take up the promotion:
Visit any Firefly Airport or City Ticketing Office with original KADS1M with Student ID or MyKad to make a booking, subject to seat availability
Provide valid email address to be entitled to online Manage My Booking facility
Airport taxes, fees and surcharges are borne by KADS1M cardholders
Full payment for the booking must be made at time of booking
Each booking must be made at least 2 hours before flight time
For booking and fare enquiries, please contact call centre 03-7845 4543 or [email protected].
Issues to note:
Bookings made less than 48 hours before flight departure are not entitled to flight time/date change. Bookings made more than 48 hours before flight departure are entitled to time/date change subject to payment of fees and fare difference.
If email address was provided during booking, flight date/time change can be done via Manage My Booking. Otherwise, changes must be made through call centre 03-7845 4543 or at ticketing office.
KADS1M cardholders are encouraged to make fare comparison between Firefly’s internet promotion fare and the 50 percent KADS1M discount fare because internet promo fares can be lower at times.
* The management of Firefly reserves the right to amend the terms and features of this promotion at any time before 5 February 2014.

Source: Firefly website