Touch ‘N Go has an outlet in KL Sentral for customer service matters. Other than the usual card purchase and reload there, customers can report lost/stolen card and retrieve their balance back.
Hours of Operation
Monday to Friday: 8:30 AM to 5:00 PM
Saturday: 8:30 AM to 1 PM
Update 17 April 2020: The hub at KL Sentral is closed. Please visit their hub in NU Sentral instead.